What “factory authorized” actually means, and what it does not
The phrase appears on a great many websites. Here is what it involves when it is genuine, and how to check.
Read moreServing New York, New Jersey and Pennsylvania
Dan Marc Appliance repairs refrigerators, freezers, built-in refrigeration, wine cabinets, washers, dryers, dishwashers, ranges, cooktops, wall ovens, microwaves, range hoods, coffee systems and trash compactors in your home. Expert service, factory trained, and working across New York, New Jersey and Pennsylvania since 1984.
Since 1984, Dan Marc Appliance has been the tri-state area's name for expert appliance repair. With certified technicians across New York, New Jersey and Pennsylvania, we bring manufacturer-level expertise into your kitchen rather than a general repair approach applied to it.
BBB accredited with an A+ rating, and trained by Whirlpool, Maytag, KitchenAid, JennAir and Amana. That training is the whole point: it means manufacturer procedures and manufacturer parts, not a workaround that holds until the next time.
Sixteen appliance types across ten service categories, including the built-in, panel-ready and specialty units most repair companies decline to touch.

Appliances never fail at a convenient moment. What matters when one does is how quickly somebody competent is standing in front of it, and whether they tell you the truth about what it needs.
Our trucks carry manufacturer parts on every call, because the goal is to finish the repair on the first visit rather than to book a second one.
Tell us the brand, the model number if you have it, and what the appliance is actually doing. The more detail you give us, the more likely the part is already on the truck when we arrive.
These categories account for the majority of our work. Each has its own page with the problems we see, what they usually mean and what the repair involves.
Cooling loss, frost on the back wall, water under the crisper and ice makers that stopped filling, diagnosed in your…
Read moreIntegrated columns, undercounter drawers and wine cabinets, where the cabinet is worth many times the repair and getting it right…
Read moreFront-load and top-load washers that will not drain, will not spin, walk across the floor or stop mid-cycle with an…
Read moreGas and electric dryers that tumble without heating, take three cycles to dry a load, squeal, or shut themselves down…
Read moreDishwashers that will not drain, leave the dishes dirty, leak onto the floor or stop with an error before the…
Read moreFreestanding, slide-in and professional ranges: burners that will not light, ovens that will not hold temperature and control boards that…
Read moreGas, radiant and induction cooktops: burners that will not stay lit, elements that stopped heating and surfaces that shut themselves…
Read moreSingle, double and combination wall ovens: no heat, temperatures that wander, doors that will not unlock and boards that went…
Read moreCertified technicians across New York, New Jersey and Pennsylvania, seven days a week.
Each city page lists the neighborhoods and ZIP codes we cover, plus the appliance problems that are specific to that area.
The phrase appears on a great many websites. Here is what it involves when it is genuine, and how to check.
Read moreA stacked pair in an interior closet is a different proposition from a laundry room, and the building generally has an opinion…
Read moreOn a panel-ready column the appliance is rarely the most valuable object involved. That governs how the work is estimated and carried…
Read moreMost repairs are scheduled within the same week. Refrigeration is moved ahead of everything else because food is at stake. You are given an arrival window when you book rather than being told to wait in all day.
It means our technicians are trained and certified by the manufacturer, follow manufacturer procedures and fit manufacturer parts. It is the difference between a repair that holds and one that comes back in three months.
Most in-home repairs land between $150 and $450 including parts and labor. You approve a flat price after the diagnostics, so there is never an hourly meter running.
We are trained on every premium appliance brand, which covers everything from basic laundry to integrated column refrigeration and professional ranges.
Yes. Built-in refrigeration columns, wine cabinets, integrated dishwashers, wall ovens and undercounter units are core work, including the panel and hinge adjustment that has to follow any door service.
Both the parts we use and the labor are covered, in writing on your invoice. If the same problem returns inside that window we come back to it.
We will tell you honestly. As a rule of thumb, if the repair costs more than half the price of a comparable new appliance and the unit is past two thirds of its expected life, replacement is the better spend, and we will say so rather than sell you the part.
Yes. We work across New York, New Jersey and Pennsylvania, and the sixteen city pages on this site list the neighborhoods and ZIP codes covered in each one.