We keep offers simple and we write the conditions where you can read them, rather than in a footnote nobody opens.
Repeat customers
If we have worked in your home before, tell us when you book. Returning customers are scheduled ahead of new enquiries where the calendar allows it, which in practice usually means an earlier slot in the same week.
More than one appliance
If two appliances need attention at the same address, book them together. One visit means one trip and one set of travel time, and it costs less than two separate calls.
Landlords and property managers
We work with property managers across northern New Jersey, Westchester and Nassau County on standing arrangements: agreed response times, consolidated invoicing and direct contact with a technician rather than a queue. Call us and ask for the property terms.
Dryer vent cleaning with a laundry repair
Most dryer faults we attend are caused by restricted venting rather than the machine. If we are already on site for a laundry repair, having the vent run cleared at the same time is the cheapest way to stop the fault returning, and in a building with a shared stack it is the only thing that will.
What we will not do
We do not advertise a discount and then find a reason it does not apply, and we do not quote a low headline price that grows once a technician is in your kitchen. If an offer applies to your job, it is applied to the quote before you approve it.
Need it fixed today?
Call before noon and we will normally be with you the same day, with a two-hour arrival window and a flat price agreed before any work starts.